Our Privacy Policy.
Delicode takes data protection very seriously. One crucial part of this protection is that you know what personal data concerning you we process, how we process it and why.
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- Our clients'
- Our contractors' and partners'
- The visitors' on our website
- Persons' whose employers are our potential clients

- Contact information
- Data regarding the use of our website
- Other data regarding you that allows us to provide you with high-quality service (if you're our client)

- To keep in touch with you and to provide a high-quality service (if you are our client)
- To market our services to your employer (you can request us to stop marketing to you any time)
- To ensure the proper functioning of our website and services

- When you visit our website
- When you contact us
- When you become our client
- When you meet us (for example at a fair)

- To ensure the proper functioning of our website
- Our service providers use cookies
- You may object to the use of cookies at any time

- Our vendors and partners under contract
- Storage and server space providers
- Communications and marketing partners

- We will stop processing your data as soon as you request us to (unless we have a legitimate interest to keep it)
- At the latest we will remove your data from our register when five years have passed from the termination of our customer relationship or ..
- when three years have passed from our last contacting you for marketing purposes


- SECURE our internet connection
- USE a firewall
- ENCRYPT data (encryption)
- RESTRICT access to data
- COMMIT our staff to non-disclosure agreements
- REQUIRE our clients to protect the data and use it responsibly
This general privacy policy (last updated 5.6.2018) applies to you if you are visiting our website, are our client or if in another manner you have granted us your permission to collect and use your data for example for the purpose of getting to know more about our services. For our end user privacy policy, please go here.
In this privacy policy, we try to explain transparently how we process your data. This notice has a lot of information, but we have tried to make it easy to use by including clickable links.
Our Responsibility
In relation to your data, we are a data controller. This means that because we collect and process your data, we are also responsible for your privacy and among other things the safe storing of your data. We do our best to only store correct and accurate information about you.
Your Responsibility
It is your responsibility to familiarize yourself with this privacy policy. If you are our client, please also check the agreement between us. It may have further information about how we collect and process your data.
In this privacy policy, we try to explain transparently how we process your data. This notice has a lot of information, but we have tried to make it easy to use by including clickable links.
Our Responsibility
In relation to your data, we are a data controller. This means that because we collect and process your data, we are also responsible for your privacy and among other things the safe storing of your data. We do our best to only store correct and accurate information about you.
Your Responsibility
It is your responsibility to familiarize yourself with this privacy policy. If you are our client, please also check the agreement between us. It may have further information about how we collect and process your data.
Data Subjects
Purpose of Processing
Grounds for Processing
Our clients
- Service and taking care of the customer relationship
- Communication and marketing
- Planning and development of our business
Our legitimate interest
Visitors on our website and potential clients
- Development of our business and analysis
- Marketing
Our legitimate interest
Our contractors and partners
- Communication
- Assigning duties
- Contractual payments
Contract
What do we mean by “our legitimate interest” All collection of data requires lawful grounds for processing. “Legitimate interest” is one of such grounds. Other grounds are for example consent given by the data subject or a contract. Processing personal data under the grounds of legitimate interest is lawful only when safeguarding the fundamental rights and freedoms of the data subject are not more important than our legitimate interests in the specific situation.
If you are our client we process your data as long as the service agreement between us is valid and five years after its expiration. We store your data as you or your employer have given it to us. If you let us know that some of the data is no longer valid or accurate, we will update it.
For marketing purposes we generally store the data for 2 years after the last time that we contacted you. After this time has passed, we will delete your data.
The data regarding the visitors of our website we will delete in 38 months.
For marketing purposes we generally store the data for 2 years after the last time that we contacted you. After this time has passed, we will delete your data.
The data regarding the visitors of our website we will delete in 38 months.
We register the following data
Data
Client
Potential clients
Visitors on our website
Purpose
Name
x
x
Identification / Communication
Phone number
x
x
Identification / Communication
E-mail address
x
x
Communication / Marketing
Employer / Organisation
x
x
Provision of services / Directing the marketing
Tasks / role in the organisation
x
x
Provision of services / Directing the marketing
Permission or restriction regarding direct marketing
x
x
Directing the marketing
Services ordered from us
x
Provision of services
IP address
x
Provision of services / Directing the marketing
Browsing data
x
Directing the marketing
As a person whose data we are storing you have the following rights, and requests to exercise them can be submitted by sending an email to the address support@delicode.fi.
Right of access
You have the right to access personal data that we have stored concerning you. If you notice any errors or deficiencies in your data, you may ask us to rectify or correct the data.
Right to object
You have the right to object at any time to the processing of your personal data, if you feel that we have processed your personal data in violation of the law or that we do not have a right to process some of your personal data.
Objection to direct marketing
You may object to our processing of your data for the purposes of direct marketing any time. We never sell or otherwise transfer your personal data to any third parties for the purpose of them conducting direct marketing to you.
We do online marketing via among others Facebook and Google. We never provide these companies with any data that would allow them to identify you. Nor is this marketing direct marketing but is based on cookies. For more information, see section cookies below.
Right to erasure
If you feel that the processing of some of the data concerning you is not necessary for our tasks, you have the right to request us to erase the data in question. We will process your request, after which we will either erase the data or provide you with a justified reason as to why the data cannot be erased. If you disagree with our decision, you have the right to submit an appeal to your local Data Protection Ombudsman (instructions for submitting an appeal in Finnish). You also have a right to demand that we limit the processing of the disputed data until the case has been resolved.
However, please note that we cannot in any situation erase data that is necessary in order to fulfil contractual obligations arising from a contract (such as payment data) and legal obligations related to an employment relationship.
Right to appeal
You have the right to submit an appeal to your local Data Protection Ombudsman if you feel that our processing of your personal data is in violation of the current data protection legislation. Please be in contact to us first to see if the matter can be resolved by us. (instructions for submitting an appeal in Finnish).
Right of access
You have the right to access personal data that we have stored concerning you. If you notice any errors or deficiencies in your data, you may ask us to rectify or correct the data.
Right to object
You have the right to object at any time to the processing of your personal data, if you feel that we have processed your personal data in violation of the law or that we do not have a right to process some of your personal data.
Objection to direct marketing
You may object to our processing of your data for the purposes of direct marketing any time. We never sell or otherwise transfer your personal data to any third parties for the purpose of them conducting direct marketing to you.
We do online marketing via among others Facebook and Google. We never provide these companies with any data that would allow them to identify you. Nor is this marketing direct marketing but is based on cookies. For more information, see section cookies below.
Right to erasure
If you feel that the processing of some of the data concerning you is not necessary for our tasks, you have the right to request us to erase the data in question. We will process your request, after which we will either erase the data or provide you with a justified reason as to why the data cannot be erased. If you disagree with our decision, you have the right to submit an appeal to your local Data Protection Ombudsman (instructions for submitting an appeal in Finnish). You also have a right to demand that we limit the processing of the disputed data until the case has been resolved.
However, please note that we cannot in any situation erase data that is necessary in order to fulfil contractual obligations arising from a contract (such as payment data) and legal obligations related to an employment relationship.
Right to appeal
You have the right to submit an appeal to your local Data Protection Ombudsman if you feel that our processing of your personal data is in violation of the current data protection legislation. Please be in contact to us first to see if the matter can be resolved by us. (instructions for submitting an appeal in Finnish).
We obtain all the data that we process from your employer, publicly available records or directly from you.
We process personal data in the secure servers of personal data processors. This processing is done on our behalf and we have ensured that all the parties processing your personal data comply with the data protection legislation.
We classify these processors according to whether the regular duties of the processor's personnel include the inspection and processing of your personal data. If yes, the party in question is a subcontractor. If the scope of the service is mainly related to the technical processing and saving of data, the party in question is a service provider.
We classify these processors according to whether the regular duties of the processor's personnel include the inspection and processing of your personal data. If yes, the party in question is a subcontractor. If the scope of the service is mainly related to the technical processing and saving of data, the party in question is a service provider.
Subcontractors and partners
Service providers
- Our vendors and partners under contract
- Storage and server space providers
- Communications and marketing
We will not transfer your data outside of the European Union unless you explicitly give us permission to do so.
The secure processing of your personal data is important to us. We protect your data in the following ways:
- Access to the system requires identification by a username and password. Two-step security is applied. The system is also protected with firewalls and other technical methods.
- Only those employees that need the data for their tasks can access and have a right to use the data stored in the system and contained in the data file.
- Regular backups of the data file are created.
- Our computers are protected with encryption methods and have file level access control.
- Our office has access control to improve safety.
- Our staff is committed to keep your data safe and secret by non-disclosure agreements.
- We use encryption methods in all transfers the data.
We use a minimal amount of cookies for making our services easier to use. For example, your login credentials might be kept in a cookie for the duration of you using a service that we provide.
How cookies function
When you visit our website, we issue a cookie on your device. Cookie is a small passive text file and will never do any harm to your device or your files. We use cookies to ensure that our services are safe, efficient and user-friendly. Cookies help us to for example notice those visitors that visit our website frequently. They make it easier for you to sign in on our website and allow us to enhance the quality of our service.
Using cookies we may collect following information
You may object to our use of cookies
Changing the settings of your browser you can:
For more information about browsing based marketing, visit Your Online Choices -website.
How cookies function
When you visit our website, we issue a cookie on your device. Cookie is a small passive text file and will never do any harm to your device or your files. We use cookies to ensure that our services are safe, efficient and user-friendly. Cookies help us to for example notice those visitors that visit our website frequently. They make it easier for you to sign in on our website and allow us to enhance the quality of our service.
Using cookies we may collect following information
- the visitor’s IP address
- time
- pages visited
- type of browser
- the previous website the visitor visited
- the server from which the user came to the site
You may object to our use of cookies
Changing the settings of your browser you can:
- block cookies and;
- remove all cookies previously installed on your device.
For more information about browsing based marketing, visit Your Online Choices -website.